LEGAL · ACCEPTABLE USE

Acceptable Use Policy

What you can and cannot do with TrialScope. The behaviors that keep the platform useful, trustworthy, and safe for clinical research professionals.

Last updated: May 23, 2026 · Effective immediately for all users
SCOPE
This Acceptable Use Policy supplements the Terms of Service. Where the Terms set out the broad legal agreement, this AUP describes the specific behaviors expected and prohibited on the platform. Violating this AUP is a material breach of the Terms.

1. Use TrialScope for its intended purpose

TrialScope is designed for clinical research professionals to review the methodology and evidence quality of clinical research documents. Appropriate uses include reviewing your own work or your team's work, learning from how the platform interprets documents in your domain, contributing corrections that improve the platform for your professional community, and using audit findings to inform your own analysis and decision-making.

The platform is not a substitute for human expertise. Audit output should inform your work, not replace your professional judgment.

2. Submit only content you have the right to submit

You are responsible for confirming that you have the rights to submit any content you put into TrialScope. This includes verifying:

  • You own the content, or you have explicit permission from the owner
  • The content is not subject to confidentiality obligations that prohibit AI processing
  • Your sponsor, employer, or client has not specifically prohibited use of AI tools on this content
  • Submitting the content does not violate any non-disclosure agreement you've signed
  • The content has been appropriately de-identified if it relates to clinical research subjects

When in doubt, check with your organization's legal or compliance team before submitting.

3. Do not submit Protected Health Information

TrialScope is not configured for PHI handling.

Do not submit documents containing patient names, dates of birth, medical record numbers, addresses, photographs of identifiable individuals, biometric data, or other direct identifiers. Properly de-identified documents — methodology, protocols, SAPs, IBs, redacted CSRs, manuscripts, regulatory submissions — are appropriate.

If you submit PHI in error, contact us immediately at robert@trialscope.ai. See the Privacy Policy for our handling of such incidents.

4. Represent your professional identity accurately

When you select or confirm a professional persona, when you provide credentials, and when you contribute calibration corrections, you represent that you are actually working in that professional role. The platform's calibration architecture depends on real professional expertise tagged to real professional contexts. Misrepresentation undermines the platform's value for every other user.

If your professional role changes, update your persona. If you contribute corrections outside your area of expertise, mark them with the appropriate persona for the context — or skip the calibration contribution rather than contributing under a misrepresented identity.

5. Do not abuse the platform

The following behaviors are prohibited:

  • Automated scraping or extraction beyond reasonable individual use. The platform is for human professional use, not machine consumption.
  • Reverse-engineering the AI prompts, calibration data, or platform architecture for the purpose of building a competing product.
  • Bypassing usage limits through multi-account fraud or other circumvention.
  • Submitting deliberately misleading content to degrade the calibration data or to test for weaknesses outside a coordinated disclosure framework.
  • Using the platform to generate content intended to deceive — for example, generating fake audit reports to misrepresent your own work as having been independently reviewed.
  • Attempting to exfiltrate other users' data through any vector including prompt injection.

We may suspend or terminate accounts engaged in these behaviors without prior notice.

6. Security research and responsible disclosure

Security research conducted in good faith and in accordance with responsible disclosure practices is welcomed. If you discover a vulnerability, contact us at robert@trialscope.ai with the details. Please:

  • Give us reasonable time to address the issue before public disclosure
  • Do not access, modify, or exfiltrate data belonging to other users in the course of your research
  • Do not conduct testing that degrades the platform for other users (e.g., load testing without coordination)

We do not currently offer a formal bug bounty program but we appreciate and credit good-faith reports.

7. Reporting violations

If you observe behavior that appears to violate this policy — yours or someone else's — let us know at robert@trialscope.ai. We treat these reports seriously and investigate.

8. Enforcement

We may take action ranging from a warning to immediate account termination depending on the severity of the violation, prior history, and the response of the user when contacted. Where conduct may also be unlawful, we may report to appropriate authorities. We aim to apply this policy consistently and proportionately.